Terms & Conditions

Welcome to our kitchen appliance repair service. By accessing our website or booking our services, you agree to the following terms and conditions.

1. Service Agreement
By scheduling a service, you agree to provide accurate details about your appliance and the issue. Our technician will inspect the appliance and recommend the necessary repair after proper diagnosis.

2. Pricing & Payments
All service charges, including visit fees and repair costs, will be clearly explained before starting the work. Prices may vary depending on the nature of the issue and spare parts required. Payment must be made upon completion of the service unless agreed otherwise.

3. Service Warranty
We offer a limited warranty on selected repairs, covering only the repaired parts or services provided. The warranty does not apply to damages caused by misuse, negligence, or unrelated faults.

4. Customer Responsibilities
Customers must ensure safe and proper access to the appliance. Any existing damage or safety concerns must be disclosed before the service begins.

5. Cancellation & Rescheduling
You may cancel or reschedule your service request by informing us in advance. A visit charge may apply if cancellation is made after the technician has been dispatched.

6. Spare Parts Usage
We use genuine or high-quality compatible spare parts to ensure reliable performance. Availability of parts may vary based on the appliance brand and model.

7. Limitation of Liability
We are not liable for any indirect or incidental damages. Our responsibility is limited to the value of the service provided.

8. Service Availability
Services are subject to availability and location. We reserve the right to refuse or cancel a service request under certain conditions.

9. Changes to Terms
We may update these Terms & Conditions at any time without prior notice. Continued use of our services indicates acceptance of the updated terms.

10. Contact Information
For any queries or support, please contact us:
Phone: 18002026237
Email: twm.janvienterprises@gmail.com

We provide expert repair services for gas stoves, hobs, chimneys, and cooking ranges, ensuring safe, efficient performance with quick diagnosis, quality parts, and convenient doorstep service for complete customer satisfaction.

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